Refuses to video chat
Real people get on a 5-minute video call. Anyone who refuses every time - bad camera, broken phone, "later this week" forever - is likely hiding their identity. No video, no in-person meet. Ever.
Online dating safety built around the realities of OTR life - verifying profiles before you trust them, spotting romance scams that target drivers, and meeting matches in public places that fit a CDL schedule. Print this page, save it, share it with anyone you connect with on RoadHeart.
A verified profile isn't a guarantee, but it's the single biggest signal that the person on the other end is real. Use the layered approach - platform tools plus your own habits - recommended across every reputable dating safety guide.
Before any in-person meeting, request a short video call inside the RoadHeart app. A real match will say yes. Someone hiding their identity will dodge, blame their camera, or only send pre-recorded clips. Treat live video as your final verification step - not optional.
USU Extension's 2025 online dating safety guide flags three patterns that account for the majority of dating fraud. If you see any of these on RoadHeart, stop the conversation and tap report.
Real people get on a 5-minute video call. Anyone who refuses every time - bad camera, broken phone, "later this week" forever - is likely hiding their identity. No video, no in-person meet. Ever.
Emergency vet bills, stuck at the airport, hospitalized relative, crypto opportunity - every romance scam ends with a money request. Legitimate matches never ask drivers for cash, transfers, or gift cards. Zero exceptions.
Details that shift between conversations, a tragic backstory that escalates fast, or rushed declarations of love after a few days are textbook manipulation. Trust your gut - if something feels off, it usually is.
Scammers want you off-platform - fast. Built-in messaging is monitored for fraud patterns, and reports made inside the app trigger investigation. Texts and emails don't.
Keep all early conversations in the app. Pressure to switch to SMS, WhatsApp, Telegram, or personal email within the first few messages is one of the strongest scam signals there is.
No home address, no truck VIN, no employer name, no Social Security or financial info - even if asked casually. First name, home state, and general route region are plenty for early conversations.
Voice notes inside the app let you hear a real human voice without giving up your cell number. Many drivers swap numbers only after a successful first in-person meeting.
A live video call inside RoadHeart is the bridge between chatting and meeting. If they pass video, you can plan a coffee. If they dodge, you have your answer.
Utah State University Extension's healthy relationships research recommends one principle above all others for first dates: well-lit, populated, easily accessible public locations. For OTR drivers, that translates to a handful of practical rules.
Truckers are specifically targeted by romance scammers, according to Lovezoid's 2026 industry analysis, because steady CDL income and limited verification time make drivers an attractive target. Knowing the patterns is the first line of defense.
If something pattern-matches any of these, stop responding, screenshot the conversation, and use the in-app report tool. Our trust team treats every report as a signal, not noise.
Every profile and message thread has a one-tap report button. Reports are reviewed by a human member of the trust team within 24 hours - never an automated dismissal.
Tap the flag icon on any profile or inside any conversation. Choose a reason (scam, fake profile, harassment, other) and add a short note. The reported user is not notified.
Contact the trust teamBlock any user from their profile or message thread. Blocking is silent, immediate, and permanent unless you reverse it. They can no longer see your profile, message you, or appear in your suggestions.
Read the privacy policyFor anything urgent - suspected fraud in progress, threats, or impersonation - email our trust team directly with screenshots. For a deeper look at how we protect driver data and CDL verification documents, read our privacy policy and the safety section of our About page.